Not Receiving Notifications and or Weather Alert Stations
- We suggest user to double check the device and see if it has the same station as before, also check their selected desired alerts and location info inside the Iris app. However, it is a good idea to have the device positioned on the uppermost level of the home or facing the direction of the nearest weather alert station for the best quality signal. For more information refer to http://bit.ly/2o7Bm4D or http://bit.ly/1ZBNjwH
- For testing purposes, you may want to turn on the "Required Weekly Test" and "Required Monthly Test" alert via their Iris app. Every Wednesday between 10 a.m. and noon local time the NWR does their required test alerts. Tests may occur on other days and times, if and when there is a threat of a severe weather advisory, in the listening area or for other reasons.
- For more information about weather alerts and reception issues refer to https://www.weather.gov/nwr/receptionand https://www.weather.gov/nwr/nwrtest
- Due to how sensitive radio signals are, several benefactors can easily deter the strength of a signal. According to NOAA Weather Radio (NWR), the reception from room to room can vary. Factors, such as minerals deposited within the ground, forest, deserts, hills, and or mountains can all affect a radio signal. So, the movement of a device from one room to another can determine whether a signal is stronger, weaker, or non-existent. Signal quality is important for the device to receive the alerts properly.
Testing your Device
- One way to test your device is by tuning into NWR alarm features, which normally run tests each Wednesday between 10 a.m. and noon local time. Tests may occur at other days and times when there is a threat of severe weather in the listening area or for other reasons. https://www.weather.gov/nwr/nwrtest